Email Us

Get a Quotation in 24 Hours

Send your specification sheet, drawing — or just a photo of the part you need replaced. We reply within one working day.

Direct channels

WhatsApp is the fastest way to reach us — typical reply within minutes during Gulf business hours.

W
WhatsApp

Text, voice notes and photos all welcome

+86 137 7785 3546
@
Email

For quotations, spec sheets and formal documents

webb@torcave.com
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Connect with Webb Tsai — Torcave Co.

What to send us

Any of the following is enough for us to quote — don't worry about formats.

  • Specification sheet of the gland / box you need
  • A photo of the old part — we identify the type and thread from the image
  • Thread type: M metric, NPT, G(BSP) or PG — and size (e.g. M20×1.5)
  • Cable outer diameter, if known (mm)
  • Environment: indoor / outdoor / corrosive / offshore — this decides the material
  • Zone & gas group if specified (e.g. Zone 1, IIC, T6)
  • Quantity and destination port
Not sure about the technical details?
  • Just send the photo. We ask the right questions and confirm the exact item in writing before quoting.
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